Fresh to Numerator Insights? Or maybe you're feeling like you have more to learn and don't know where to start. Take a look at our Insights Digital Onboarding courses.
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Once you dive in and start using Numerator Insights you may find yourself needing assistance along the way. We have several different resources available for your use to answer your questions and keep the ball rolling for your data goals.

Numerator Insights Help Center provides a variety of articles to help find the answers you need. This includes topics such as metric definitions, reference guides, report overviews, and many other resources. The Help Center is available to you 24/7 and can be accessed anywhere in the platform where you see the button.

​Use the Help Center when you:

Numerator University provides on-demand materials to provide a more thorough learning opportunity than you'd find in the Help Center. Within Numerator University you'll find materials such as:

Use Numerator University when you:

While you're working in the Insights platform you may run into issues anywhere from not understanding a metric definition to finding a report interpretation a bit confusing. That's when it could be time to turn to the in-platform chat available wherever you are within Insights.
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Our in-platform chat support connects you to a real person in a live chat. These Support Specialists are there to help keep the ball rolling on your data needs. Use this feature as a side by side tool in your research rather than a last resort.

In-platform chat is available Monday-Friday from 8 am to 5 pm central time. You can access the chat feature simply by clicking the icon in the bottom right of your screen while inside of the platform.

​Use In-Platform Chat when you: